Information and circulation services are now available at one desk in the Briscoe Library

Librarians and library assistants now provide services from the one-stop service desk on the main floor of the Briscoe Library. 

On July 29, the library’s familiar Information Desk was dismantled and removed.  This desk, a work of art built with several types of wood, was designed for the Briscoe Library when it opened in 1983.  Changes in library use have made it possible to consolidate circulation, information, reference, and research services to one service point located at the Circulation Desk at the main entrance to the library.

One motivation for removing the Information Desk is the increased demand for electricity.  The former location of the Information Desk has abundant electrical and data connections and it will be transformed into a comfortable  and convenient hub for using laptops and other mobile devices.

Another reason to move to a single service point is consolidation of services to one central location.  The number of transactions that take place at the Information Desk decreased  in recent years, thus allowing the library to plan for services to be offered at one central location.  When the Briscoe Library opened its doors, library users were dependent on librarians to obtain reference assistance and to compile citations to articles in their research topics.  In recent years, Web  access to MEDLINE and other databases evolved, journals and books became available in electronic format, and searching tools such as PubMed and Google made it possible to look up information and obtain online texts without coming into a library.  Librarians spend a good part of their day teaching people how to use resources to effectively find and organize information on their own.  With the removal of the Information Desk, librarians will be available on call, and they will monitor telephone, email and instant messages while working from their offices.

To contact an Information Services librarian, stop by the Circulation Desk, call 567-2450, schedule a consultation appointment, or send an email to AskALibrarian@uthscsa.edu.

Jonquil Feldman
Director of Briscoe Library Services

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