Security and safety concerns should be reported immediately to the Access Services Supervisor on duty. Depending on the circumstances, Access Services staff may call the Head of User Services or the Director of Briscoe Library and Outreach Services. If the situation warrants it, University Police should be called at 911 or 210-567-2800. If UT Police are called, the Senior Library Director should be notified.
If a problem occurs on weekends or after 5 p.m., contact the Library Administration Chain of Command. Staff Emergency Contact Information is on the Staff Intranet (not publicly available).
Children under the age of 15 must be accompanied by a supervising adult at all times. Unattended children under the age of 15 should be reported to the Access Services Supervisor on duty. The child should be asked to contact his/her parent or guardian. If the supervising adult is not in the Library, University Police should be contacted. This policy protects the child from possible harm.
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